06210  Mandelieu La Napoule


© Tous droits réservés - All rights reserved - 2016 - 2019- Phytocosmo®

General terms of sale

Article 1 Object


The General terms of sale described there after detail the rights and obligations of the company PHYTOCOSMO® SAS located at :


139 boulevard fanfarigoule 06210 Mandelieu-La-Napoule - FRANCE, registered under # 817 542 525 00016 – hereinafter referred to as « PHYTOCOSMO® » and of its clients for the sale of the following products: range WBZ.


Any service provided by the Company PHYTOCOSMO® implies that the purchaser completely agrees to the current general terms of sales.


Article 2 Product’s presentation


The characteristics of the products for sale are detailed under “Order now”. Photographs are not legally binding. PHYTOCOSMO® company is not liable for any error. All texts and images of PHYTOCOSMO® website are protected worldwide, on the grounds of reserved rights and intellectual property. Their reproduction even partial is strictly prohibited.


Article 3 Offers for sale’s validity length


The products are for sale while stocks last. In case of order of a product that became unavailable, the customer will be informed straight away, by email or post.


Article 4 Prices


The website’s section « Order now » gives the prices in euros tax inclusive, save shipping fees.The Value Added Tax amount appears when a product is selected by the customer, and shipping fees when the products have been selected. PHYTOCOSMO® Company reserves the right to modify its prices at any time, but ordered products are charged their price when ordering. The prices include the discounts that PHYTOCOSMO® could grant considering its results or the management of certain services by the customer. No discount will be granted for early payment.

N° de tva de PHYTOCOSMO® : FR47 817542525


Article 5 Ordering


The customer confirms his order when he clicks on the link « Confirm your order », at the bottom of the page « Summary of your Order”, after having accepted the general terms of sale. Before that confirmation, he will be asked to check every issue, in order to correct any error. PHYTOCOSMO® Company confirms the order by email. This information recaps all the issues ordered and the right of withdrawal. The recorded data by PHYTOCOSMO® Company are the proof of the nature, content and date of order. It is archived by PHYTOCOSMO® Company within the legal time limit and conditions. To have access to these files, the customer wil contact our Customer Service.


Article 6 Terms of payment


Orders are paid by credit cards (cash payment).

PHYTOCOSMO® detains no information about your means of payment and has no knowledge of your credit card codes or numbers. The credit card payment is entirely managed by the bank system. PHYTOCOSMO® staff will never ask for your identification or credit card codes.


Article 7 Withdrawal period


The purchaser can exercice his right to return the purchases during a period of fourteen days, starting on the day he receives the delivery. He can exercice this right without having to justify himself nor to pay any penalties, except the return fees. If the time limit of fourteen days falls on a Saturday, Sunday or bank holiday, it is then extended to the next working day. If the purchaser exercices this right, our company will refund the total sum only if the returns are in mint condition, never used, with the security ring unscrewed. If these conditions are met, then the refund will occur as soon as possible, and, at latest, thirty days after the date on which this right was exerciced.


Article 8 Late payment (article applicable to professionals only)


In case of partial or total payment default of the goods on the day of their delivery, the purchaser owes to the Company PHYTOCOSMO® a late payment fee equal to one and half time the rate of the legal interest. This rate is the one in force on the day of the good’s delivery. These penalties are calculated on the amount due (excluding tax), and run from the date the default to which they apply first occurred. The purchaser shall not expect to receive any formal notice on his default. According to clauses 441-6 c. com. and D. 441-5 c. com. any late payment induces by right penalties and the obligation for the debtor to pay a lump sum of € 40 for recovering fees. A complementary compensation can be claimed on proofs, when recovery costs amount to more than the lump sum indemnity.


Article 9 Delivery


Product are delivered with no time limit guarantee, except for deliveries to individual customers. The time limit guarantee changes according to destination. For metropolitan France, it is set the day of payment plus eight days, and for other destinations, the day of payment plus a month.


Article 10 Customer Relations – After Sales Service


For any request, please take contact with Phytocosmo®’s Customer Relations Service, from Monday to Friday, from 9 am to 6 pm.:


Adress: 139 boulevard Fanfarigoule 06210 Mandelieu-La-Napoule - FRANCE

Tél : +33(0)

e-mail : contact@phytocosmo.com